Privacy Policy

Who We Are

Cheshire Subsidence operates a lead generation service that connects homeowners and businesses in Cheshire with fully qualified subsidence professionals. We are the data controller for the personal information you submit through this website.

Information We Collect

When you submit an enquiry or quote request we collect your name, full postal address (street, city and postcode), phone number, email address, property type and any comments or details you provide about your concern.

How We Use Your Information

Your information is used for one primary purpose: to pass your enquiry on to a fully qualified, independent subsidence specialist in our network who should be able to help you. That specialist will then contact you directly to discuss your enquiry and, where appropriate, arrange a survey or quotation.

Sharing Your Data

By ticking the consent box on our enquiry forms you agree that we may share the personal information you have provided with one or more vetted subsidence specialists for the purpose described above. We do not sell your data, and we do not share it for unrelated marketing purposes.

Legal Basis

We process your data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, relying on your consent (given by ticking the consent box on our forms) and our legitimate interest in operating a referral service.

Data Retention

Enquiry records are retained for up to 24 months, after which they are securely deleted unless we are required to retain them for longer for legal or accounting reasons.

Your Rights

You have the right to access, correct, restrict, port or delete your personal data, and to withdraw consent at any time. To exercise any of these rights please use our contact form.

Contact

For privacy-related enquiries, please use our contact form.